NONVØLI ships across Canada and to the United States. Standard shipping rates in CAD are $5 to British Columbia, $7 to Alberta, $9 to Ontario and Quebec, $12 to Saskatchewan, Manitoba, New Brunswick and Nova Scotia, and $15 to Newfoundland and Labrador, PEI, the Northwest Territories and Yukon. US shipping rates are calculated at checkout based on your order total before shipping and taxes. Orders of $50 or more qualify for free shipping.
Orders are usually processed within 1 to 2 business days, although processing may take longer during peak seasons or promotions. Once your order ships, NONVØLI will email you a tracking number. Delivery estimates begin from the ship date, not the order date. A signature may be required upon delivery.
Items can be returned within 30 days of delivery for a full refund, provided they are unused, unworn, in their original condition, and have their tags attached. Customers are responsible for return shipping costs unless an item is defective. Size and colour exchanges are available subject to stock. Contact customer service if an item arrives damaged or an order goes missing.
US orders may be subject to import duties and taxes, which are the customer's responsibility. Contact your local customs office for details. You can switch between Canada (CAD) and the United States (USD) using the country selector in the website header.
Contact NONVØLI customer service as soon as possible. If your order arrives damaged, include photos to help resolve the issue. For packages lost in transit, NONVØLI will work with the carrier to locate the shipment or arrange a replacement.
Yes. The UV Protection collection includes certified UPF 50+ styles, such as the Suns Out Funs Out Jacket, Banger Tank, and Bodybag Tee in selected colours. These lightweight performance pieces are designed for sunny days on and off the court. Not all NONVØLI apparel is UPF-rated, so check the UV Protection collection for eligible products.
Women's sizes range from XS to XL, while men's sizes range from S to 2XL. Fit varies by style, so check the Size & Fit section on each product page. The women's Transition Tank has a fitted, true-to-size design, while the women's Time Out Tank offers a relaxed, longer, flowy fit. For additional help, visit the Contact Us page.
Materials and care instructions vary by product and are listed on each product page. For example, the Transition Tank is made from 90% nylon and 10% spandex, offering four-way stretch and moisture-wicking performance. Its care instructions include machine washing cold with similar colours, avoiding bleach, tumble drying on low or hanging to dry, and using a cool iron if needed. Always follow the care label for your specific item.
Yes. Selected NONVØLI styles are available at The Racket House in Kelowna, BC. The brand also participates in pickleball events and pop-ups listed on its Popup & Events page. Additional retail locations are available on the Retail Partners page.
Yes, NONVØLI gift cards start at $25. Newsletter subscribers receive 10% off their first purchase, along with early access to new releases and event updates.
